Privacy Policy

1. Introduction

Longevv ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding that information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email, phone) when you create an account or place an order.
• Shipping and billing addresses required to fulfill your order.
• Order history and product preferences.
• Communications you send to our support team.

We also automatically collect limited technical data (IP address, browser type, pages visited) to operate and secure the site.

3. How We Use Your Information

The personal information we store about you is used solely for billing purposes and to ship your orders. Specifically, we use your data to:

• Process payments and issue invoices for your purchases.
• Prepare, ship, and deliver your orders to the address you provide.
• Send transactional emails related to your order (confirmation, payment, shipping updates).
• Provide customer support for issues related to your orders.

We do not use your personal information for marketing profiling or sell it to third parties.

4. Sharing of Information

We do not sell your personal information. We share data only with service providers who help us run the business (payment processors, shipping carriers, email providers) and only as needed to deliver our services or comply with the law.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to certain processing. To exercise these rights, contact us at support@longevv.com.

7. Cookies

We may use cookies and similar technologies to operate the site and improve your experience. These include:

• Essential cookies — required to keep you signed in, remember your cart, and process checkout.
• Analytics cookies — we may use services such as Google Analytics to understand how visitors interact with the site so we can improve usability and performance. These tools collect aggregated, non-identifying usage data (pages visited, time on page, device type, approximate location).

You can disable non-essential cookies through your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

9. Contact

Questions about this Privacy Policy? Email us at support@longevv.com.